Converterfy Status

Latest Version Release : September 13th 2021

RESOLVED : CatalystURL for product print template is not selectable from pop up box.

RESOLVED : Design Name does not populate from Kloudless pop up box when selecting a design with the Safari browser. The Safari version now uses a drop down of file names, without thumbnails. Thumbnails will be available at a later date. Users can use Chrome or Firefox to access full functionality including thumbnail views. 

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Latest Version Release : September 8th 2021

Known Issues :

- Design image display may be distorted when displayed as part of blank scene-design image-rendered scene. This will not affect the rendering of the design image on to the scene and/or product. Expected resolution prior to end of September.

- CatalystURL for product print template is not selectable from pop up box. This is being investigated and an expected resolution will be posted here in a few days. Note : Customers can obtain the CatalystURL by selecting the product in their private collection at FabricSmiths.

- Design Name does not populate from Kloudless pop up box when selecting a design, on Mac/Safari. This is being investigated and an expected resolution will be posted here in a few days.