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Return Policy


Everyone at FabricSmiths wants our customers to be satisfied with the products they purchase.

Return Policy


At FabricSmiths we don't keep any inventory, every item ordered is manufactured on-demand, to your specifications, for you. This means we can't accept any returns unless the product has manufacturing faults.

If you, or your customer, have been unfortunate enough to receive a faulty product, please email us at, including; your order number and a photo of the fault.

We'll try to contact you within 48 hours of receiving your email to arrange a product replacement, once the issue has been confirmed as being our fault.

Credits/Refunds will only be issued in exceptional circumstances and are solely offered at the discretion of FabricSmiths.

We reserve the right to request the faulty item is returned to us, prior to providing a replacement, if we can't confirm the issue is our fault from the information and images you provide.

For Fabric by the Yard products, the fabric must be in original condition/length(uncut) for us to process a return.

Please do not return the item until we have provided you with a return authorization via email. We do not accept responsibility for any items returned without abiding by the above instructions.

All possible product faults must be communicated to us within 10 days of the product being delivered.

If you are purchasing products to be drop shipped to your client, please ensure your terms accommodate our return policy.